Rebooting Mac in safe mode resolves the issue on Mac High Sierra.įor the affected MacBook Mojave, you may try the followings to see if you can save document as PDF: According to your description, it seems the issue happen in all documents. Thanks for posting back and sharing the details. * Once complete conversation about this topic, kindly Mark and Vote any replies to benefit others reading this thread. Tina - * Beware of scammers posting fake support numbers here. (Apple menu>About This Mac)ĭisclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise,Īnd is not responsible for the information you receive from the third-party linked sites or any support related to technology. (click Word menu in upper left corner>About Microsoft Word) If above doesn't help, could you let us know the following information for troubleshooting?ġ.Do you get any error message? Please share some related screenshots about the issue's symptom.Ģ.Does the issue happen in a specific document or all documents?ģ.The current version of your Word. The latest version of Microsoft AutoUpdate tool.)ġ.Check if the issue happens in a new document.Ģ.Quit Mac, restart Mac in safe mode via the steps in I test in 16.19 version of Word, Mac version 10.14.1, no issue when saving a document as PDF via File menu>Save as>select PDF for File Format>Best for electronic distribution and accessibility orĪre you using the latest version 16.19 of Word? If not, we suggest you update Office via Help menu>Check for Updates.
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